Salesforce Project Manager/Delivery Engagement Leads @ Santa Clara, CA--5 days onsite

Hello,

I am Mohammed Dastagir with Saxon Global Inc wanted to let you know about the job opportunity for Salesforce Project Manager/Delivery Engagement Leads position if interested please share your updated resume along with expecting rate.

Title: Salesforce Project Manager/Delivery Engagement Leads
Location: Onsite role, Santa Clara, CA--must be local 5 days a week to office.

Duration: Long term contract

Only on W2

Job description:

Our Salesforce Project Manager/Delivery Engagement Leads are fundamental to ensuring the digital technology and related services that builds for our clients deliver measurable business value and are executed as promised. This role combines Delivery Ownership, client engagement leadership, commercial scope governance, and end-to-end delivery oversight to keep Salesforce initiatives aligned to business priorities, the Statement of Work (SOW), budget, timeline, quality, and expected outcomes.

Day to Day/Job Function:

• Maintain overall responsibility for engagement and delivery execution in accordance with customer standards, approved SOW scope, milestones, budget, quality expectations, and delivery commitments.
• Serve as the primary day-to-day client engagement lead, establishing clear governance and communication while acting as the first point of escalation for scope, priority, stakeholder, and delivery concerns.
• Partner with business stakeholders to translate objectives and operational needs into a prioritized delivery roadmap and backlog of epics, features, user stories, acceptance criteria, assumptions, and dependencies.
• Maintain traceability from SOW commitments to requirements, backlog items, delivery, and acceptance; clearly distinguish approved scope from clarifications, dependencies, assumptions, and net-new requirements.
• Lead scope and change governance by coordinating impact assessments across Project Architecture, Engineering, QA, and Delivery; support Change Order definition and approval before incremental work is committed.
• Govern the integrated delivery lifecycle across discovery, requirements, design, build, integration, testing, UAT, release, deployment, and hypercare.
• Lead cross-functional onsite and offshore teams including Product Owners, Business Analysts, Architects, Developers, QA, Integration teams, Scrum Masters, and vendor partners to drive accountable and cohesive delivery.
• Monitor backlog health, sprint and release progress, risks, issues, dependencies, decisions, defects, resource constraints, and milestone readiness; drive corrective actions and recovery plans when delivery deviates from plan.
• Provide concise executive reporting on engagement health, accomplishments, scope, schedule, budget, risks, Change Orders, dependencies, and decisions required, including clear options and recommendations for leadership.
• Partner with Salesforce architects and technical leads to understand solution and integration implications, challenge assumptions, and ensure business and technical decisions remain aligned without requiring hands-on development.
• Monitor financial and commercial performance against SOW assumptions, planned effort, resource allocation, forecasts, and budget; proactively identify decisions that may affect engagement economics or delivery commitments.

Required Qualifications:

• 10+ years of experience delivering enterprise technology, CRM, digital transformation, or business application initiatives.
• 5+ years of experience leading Salesforce-centered programs or implementations across capabilities such as Sales Cloud, Service Cloud, Experience Cloud, CRM, Partner/Customer Portals, or Lead-to-Cash processes.
• 5+ years of experience in Program/Delivery Management, Engagement Leadership, Application Portfolio Management, or a comparable business-facing delivery leadership role.
• Demonstrated experience translating business strategy into roadmaps and prioritized Agile backlogs, including epics, features, user stories, acceptance criteria, UAT, release planning, and business acceptance.
• Demonstrated experience managing SOW scope, contractual commitments, assumptions, exclusions, delivery impacts, formal change control, and Change Orders.
• Strong executive stakeholder management and reporting experience, including governance, escalation, decision facilitation, risk management, and communication of delivery or commercial impacts.
• Experience leading complex cross-functional and globally distributed teams, managing vendors and dependencies, and delivering within planned timelines, budgets, and quality expectations.
• Working understanding of Salesforce platform capabilities, integrations, data, security, and release implications sufficient to govern technical delivery; hands-on Apex development is not required.

Preferred Qualifications:

• Project Manager or Lean Portfolio Management, PMI PMP/ACP, or comparable certification preferred.
• Salesforce.com certifications or demonstrated Salesforce platform delivery leadership preferred.
• Experience with enterprise CRM/GTM portfolios, Quote-to-Cash, Partner/Channel solutions, and integrations with ERP, middleware, data, or identity platforms.
• Experience with Jira, Confluence, Smartsheet, MS Project, executive dashboards, financial forecasting, vendor management, and onsite-offshore delivery models.

Ideal Mindset:

• Engagement Ownership. You take accountability for the client relationship and overall delivery outcome, not simply project administration or coordination.
• Delivery Leadership. You prioritize business value, challenge unclear requirements, and drive timely decisions when scope, capacity, dependencies, and priorities compete.
• Commercial Discipline. You understand that scope, timeline, resources, assumptions, and budget are interconnected and protect the engagement from uncontrolled scope expansion.
• Executive Presence. You communicate complex delivery situations clearly, distinguish operational detail from leadership decisions, and escalate early with options and recommendations.
• Problem Solver and Team Leader. You are practical, collaborative, decisive, and lead by example while creating accountability and cohesion across business and delivery teams.

Mohammed Dastagir

Sr Resource Manager

Saxon Global Inc.

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