Endpoint Engineer

Client: SCC

Title: Endpoint Engineer 

Duration: 12+ Months

Location: Richmond, VA (3 Days onsite)

ABOUT THE ROLE

·        The State Corporation Commission (SCC) is seeking an Endpoint Engineer to support enterprise software and patch deployment activities.

·        This role is responsible for reviewing endpoint vulnerability metrics and executing remediation through targeted software and patch deployments.

·        The engineer will troubleshoot deployment failures, patching issues, and configuration problems, providing detailed root‑cause analysis and corrective actions.

·        Additionally, the position contributes to maintaining a secure, compliant, and reliable endpoint environment across the organization.

Responsibilities Include: 

•    Engineer, modify, package, and deploy commercial off‑the‑shelf (COTS) software across enterprise endpoint environments.

•    Develop and maintain deployment packages using tools such as Microsoft Intune, Endpoint Configuration Manager (MECM/SCCM) or similar endpoint management platforms.

•    Perform compatibility testing and configuration adjustments to ensure reliable software installation and operation across diverse device profiles.

•    Automate software deployment workflows to improve efficiency, consistency, and scalability.

•    Collaborate with application owners and security teams to evaluate software update requirements, dependencies, and risks.

•    Support enterprise patch management processes, including testing, scheduling, deploying, and validating OS and third‑party updates.

•    Monitor vulnerability reports from tools such as Rapid7, Qualys, Tenable, Defender for Endpoint, etc., and assist in prioritizing and remediating endpoint-related risks.

•    Troubleshoot deployment failures, patching issues, and endpoint configuration problems, providing root-cause analysis and corrective actions.

•    Maintain documentation for packaging standards, deployment procedures, endpoint baselines, and change management activities.

•    Implement and enforce endpoint hardening policies, compliance settings, and configuration baselines.

•    Partner with infrastructure, security, and service desk teams to ensure high endpoint reliability, security posture, and user satisfaction.

•    Continuously evaluate new technologies, updates, and automation opportunities to optimize endpoint management operations.

Requirements:

·        Experience and proficiency with Windows 11 operating systems and monthly/annual updates

·        Experience and proficiency with Microsoft Office 365 applications and monthly updates

·        Experience and proficiency using an Endpoint Management System

·        Experience and proficiency using a Workstation Imaging Solution

·        Experience and proficiency using a Service Management Ticketing System

·        Proven analytical and problem-solving abilities

·        Excellent verbal and written communication skills

·        Ability to work independently with minimal direction and as a team

·        Ability to work effectively with end users, technical staff, and senior staff – providing exception customer service

Desired Skills:

·        Experience with Microsoft InTune and Autopilot

·        Experience with Microsoft GraphAPI

·        Experience with PatchMyPC

·        Experience with ServiceNow

·        Experience with PowerShell