Quick Overview
Job Description
Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.
Reporting to the Inside Sales Manager, the
Sales Ops Specialist will be working with assigned Client Directors and their clients to provide sales and operations support. This individual plays a key role in supporting the sales team by handling quoting and order booking and coordinating with vendors, distribution, clients and internal teams to ensure smooth and efficient sales operations process. It will require collaboration between different business units and departments while working on a national team but supporting at the regional level.
It is a hybrid role but will require office time based on regional activities.
Customer focused attitude
Work closely with Client Directors to understand their customer projects and support in the day to day activities
Identify and submit opportunity registrations when applicable along with noting potential rebates provided by Vendor Management and Client Director and submitting claims as required
Prepare quotations and templates as required along with processing sales orders according to Arctiq guidelines and submitting for processing
Complete and renew all applicable sales certifications
Help with coordinate and quote any logistics required for delivery
Recommend opportunities for operational and process improvement within the Inside Sales role
Train and provide process guidance for new team members
Handle any special projects as assigned by management
Minimum of 2-3 years of experience in a sales support position within IT
Proficient in Word, Excel and PowerPoint
Experience in Hubspot, ConnectWise Sell and Netsuite is a definite asset
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