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Travel System Support Technician

BP EnergyKnoxville, Tennessee🇺🇸United States

Why this role stands out

This on-site Travel System Support Technician role at BP Energy offers hands-on experience with diverse IT systems, providing a fantastic opportunity to grow your technical expertise in a reputable company. You'll thrive here if you enjoy problem-solving, on-site installations, and have a strong background in network infrastructure and POS systems, making this a compelling next step in your IT career. Apply today to join their dynamic team and contribute to essential retail operations!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationKnoxville, Tennessee, United States
Microsoft OfficeActive DirectoryCompliancePOS SystemsAzureWindows ServerNetwork Administration

Job description

Install, remove, and maintain IT systems at retail travel center sites, including network infrastructure, point-of-sale equipment, computers, servers, printers, and low-voltage cabling. Troubleshoot technical issues, verify installations meet business and compliance requirements, and provide on-site support. The role is based in Knoxville and requires frequent travel to job sites.

Responsibilities

  • Install and remove network infrastructure, POS systems, computers, servers, printers, and other site devices.
  • Install and maintain low-voltage data, voice, and IT infrastructure cabling.
  • Troubleshoot and maintain end-user technology and site equipment.
  • Validate requirements and confirm solutions meet business expectations and compliance standards.
  • Provide on-site support and coordinate with technical and nontechnical stakeholders.
  • Travel to sites and perform installations while following safety and established work guidelines.

Required Skills

  • Low-voltage cabling installation
  • Network infrastructure installation
  • POS system installation and support
  • PC and laptop support
  • Windows Server
  • Active Directory
  • Microsoft Azure
  • Microsoft Entra
  • Microsoft Office 365
  • Service
  • Now ticket management

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