Helpdesk support

Seeking  to fill in an infrastructure desktop for  immediate onsite w2 contract opportunity with  my direct client  3M in  Valley NE.

If interested , share your word document resume, work authorization, expected w2  hourly pay rate, current location, availability for onsite work  , skill stack and LinkedIn.

Reach me for more details. thanks.

If not, Appreciate any referrals.

Location: Valley NE

Duration: 12 months

Onsite 5 days per week

Address:600 E MEIGS ST, 0190M100 Valley NE

Works with moderate work direction, and can identify issues/problems but may need assistance in resolving. Works with client to analyze and define the business process that needs an IT solution. Identifies and documents high-level requirements, maps future state of the solution, and ensures the system/solution meets business and user requirements. Responsibilities: Document and map business process and requirements for the future state of the IT solution. Identify and understand the end user's need. Facilitate the business process redesign and documentation as needed.

Must haves:

7+ years of IT Infrastructure hands on, in person experience supporting Windows PCs, Windows Server OS, HP and Zebra printers, and basic networking.

Azure & Intune experience

Windows PC & Windows Server support

Networking fundamentals (LAN/WAN, TCP/IP, VLANs, NAC)

HP/Zebra manufacturing printer support

Manufacturing plant IT support experience

Microsoft 365 / Office 365 and Microsoft Teams support

ITSM (IT Service Management) experience

MOC (Management of Change) experience

Experience managing IT dashboards and ticket queues

Site vulnerability management experience

FDA and GMP regulated environment experience

Business process analysis, process mapping, and requirements gathering experience

Education:        

HS Diploma