Service Desk Technician with Security Clearance

Responsibilities: • Interact with customers daily to provide guidance on procedures concerning account requests, e-mail, file access/storage, and other local procedures to ensure mission success. • Knowledge of the principles, methods, and techniques used in network and systems administration and support. • Perform STIGs & IAVA implementation for system devices, perform imaging of systems, CERP replacement, etc. • Perform Level I/II Active Directory functions such as unlocking accounts, creating, and issuing accounts. • Imaging of Computers and/or configuring their BIOS (SCCM / PXE Boot). • Provide second-tier support to end-users for PC, server, mainframe applications, and hardware.

Qualifications: • Experience: Bachelors degree and 5+ years of related experience or 7+ years with Associates degree • 1 Year DoD experience and NOSC support experience, including problem resolution and incident tracking. • Imaging and Active Directory experience • Security clearance level: TS/SCI • Required Certification(s): Security+ Job Title
Service Desk Technician Work Environment/Location
100% on-site. SCIF environment at Fort Meade, MD Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) This position requires an active DoD Clearance (Top Secret/SCI)