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Deskside Support Engineer

Echo IT Solutions, Inc.Wilmington, DE🇺🇸United StatesPosted Sep 26, 2026

Why This Role Stands Out

This on-site Deskside Support Engineer role at Echo IT Solutions offers a fantastic opportunity to deepen your technical expertise in a vital healthcare setting, directly impacting critical operations. You'll thrive here if you're a proactive IT professional with a knack for hands-on troubleshooting and enjoy providing direct end-user support. Send your resume to explore this engaging position!

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Wilmington, DE, United States
Posted
3 weeks ago

Job Description

NOW OPEN | IT DESKSIDE SUPPORT ENGINEER

Looking for a hands-on Deskside/Field IT Support Engineer to provide on-site technical support in a healthcare environment and keep critical operations running smoothly.

Wilmington, DE 19801 | Onsite / Field-Based
Contract | 

Key Requirements:
• 4+ years Deskside / Field IT Support
• Windows Desktop & Laptop Troubleshooting
• Hardware & Peripheral Break/Fix
• Printers, Monitors, Docking Stations & Workstations
• IMAC – Install, Move, Add, Change
• Device Deployment, Refresh & Replacement
• Basic Networking Troubleshooting
• ServiceNow / ITSM experience
• Enterprise / Healthcare IT experience preferred
• Smart Hands & Onsite Incident Resolution
• Asset Tracking & Lifecycle Management
• Business Hours + On-Call / Extended Support

Ideal candidate: A strong hands-on IT professional who can resolve on-site issues quickly, work directly with end users, and follow healthcare security and safety standards.

Interested candidates—send your updated resume today!

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