Start searching
Back to Jobs
Recently postedRemoteFull timeCustomer Service

Call Center Agent (m/w/d)

Randstad DeutschlandFrankfurt am Main, Hessen🇩🇪Germany

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeRemote
LocationFrankfurt am Main, Hessen, Germany
Call Center

Job description

Call Center Agent | Frankfurt am Main, Germany | On-site

This employer is looking for a motivated and dedicated individual to join a supportive team on-site in Frankfurt am Main. If you thrive in a challenging yet collaborative environment where teamwork and a good sense of humor are valued, this is an excellent opportunity.

The Role

  • Provide phone and email support to shareholders of various companies.
  • Answer inquiries following pre-defined guidelines.
  • Escalate complex issues to the appropriate team members.
  • Accurately record data in the company's internal database according to process specifications.
  • Work independently after a thorough onboarding and training period.

What You'll Need

  • Friendly and patient communication style, especially over the phone.
  • General affinity for computer-based work and customer interaction via telephone.
  • Excellent verbal and written German skills, plus fluent English.
  • Proficiency in MS Outlook and data entry, with basic technical understanding (browsers, passwords, logins).
  • Meticulous attention to detail and a precise way of working.
  • Ability to work exclusively on-site.

What's On Offer

  • Competitive compensation based on industry tariffs.
  • Up to 30 days of annual leave.
  • Potential for permanent employment with the client company.
  • Access to over 200 free online courses for professional development.
  • Attractive social benefits, including holiday and Christmas bonuses.

Apply via Haystack today!

Similar jobs

Apply