Customer Support & Sales Specialist

Job Description
Job Description
Location: Orlando, FL
Job Type: Full-Time
Schedule: Monday-Friday, 8:30 AM - 6:00 PM
We're hiring a friendly, motivated
Customer Service and Sales Associate to join our Orlando team. This is an entry-level, customer-facing position. The ideal candidate is someone who enjoys meeting new people, communicating with customers, and working in an energetic team environment. We provide paid training to help new team members learn our products, customer-service standards, and sales process.

Customer Service and Sales Associate Responsibilities

Speak with customers in person and provide friendly, professional service
Explain available products, services, promotions, and account options
Ask questions to understand each customer’s needs
Recommend appropriate products or services
Assist customers throughout the enrollment or purchasing process
Answer questions and resolve basic customer concerns
Maintain accurate customer and sales information
Work toward individual and team sales goals
Participate in paid training, coaching, and team meetings
Represent the company and its clients professionally
What We’re Looking For
Strong communication and interpersonal skills
A positive, dependable, and professional attitude
Confidence speaking with customers face to face
Willingness to learn and accept coaching
Ability to work both independently and as part of a team
Reliable attendance and punctuality
Customer service, retail, hospitality, restaurant, or sales experience is helpful but not required
Ability to work on site in Orlando, FL