Quick overview
Job description
Build and grow relationships with assigned contractor accounts, supporting product sales, marketing, training, and customer service. Conduct regular account visits and business reviews, communicate product updates, prepare accurate quotes and orders, interpret blueprints, and coordinate delivery, installation guidance, and issue resolution.
Responsibilities
- Maintain customer relationships through regular visits, contact, and business reviews.
- Grow profitable product sales and market share across assigned accounts.
- Train customers, installers, and end users on products, product updates, processes, and installation guidelines.
- Support customer marketing, promotions, showroom presence, and Pella-sponsored events.
- Read and interpret blueprints, prepare accurate quotes, and process product orders using company systems.
- Coordinate delivery expectations and resolve customer service, billing, payment, and installation issues.
Required Skills
- Account relationship management
- Wholesale sales
- Sales account development
- Product demonstrations
- Customer training
- Blueprint interpretation
- Construction product takeoffs
- Sales quoting
- Order processing
- Microsoft Office
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