Administrative Assistant: Claims Management

The role will provide administrative and operational support to Claims Management, including assisting with claim-related documentation, records, correspondence, data entry/tracking, running reports, checking and responding to department level voicemail, opening claims in the claim system, making check requests, and general administrative support to help maintain efficient department operations. They will also be responsible for supporting the department Senior Manager.

This position will also be responsible for ensuring all required recovery claim documents are in the claim file, including the damage report, police report when applicable, ISO report, bankruptcy checks, etc.

Schedule

Hybrid schedule with 4 days onsite per week (Monday – Thursday) and one remote day on Friday. Core working hours are generally Monday-Friday, approximately 8:00 a.m.- 5:00 p.m. (person can elect a 30 minute or 1 hour unpaid meal period), with flexibility based on business needs.

Day to Day

The position provides day-to-day administrative support for Claims Management and helps keep claim documentation, records, correspondence, and administrative processes organized and moving efficiently.

• Exceptional organization and attention to detail
• Strong written/verbal communication and customer-service skills
• Proficiency with Microsoft Office and the ability to learn systems quickly while managing multiple priorities

Degree

High school diploma or equivalent required; additional college coursework or administrative/business-related education is a plus. Relevant administrative experience is highly valued.

Level II

2-5 Years of Experience. Provides administrative support to a department or individual. Duties may include:

• Word processing
• Filing
• Faxing
• Answering phones
• Receiving and directing visitors
• Scheduling
• Financial record keeping
• Coordinating meetings and conferences
• Obtaining supplies and sorting/distributing mail

May work on special projects. Strong communication skills and organizational skills are essential. Familiarity with MS Office required.