Agile Coach & Scrum Master - Workday HCM

JOB DESCRIPTION

We are seeking an experienced Agile Coach and Scrum Master to drive Agile adoption and effective delivery across Workday HCM product PODs. This role coaches Product Owners, Solution Engineers, business SMEs, and cross-functional teams while supporting Workday enhancements and application management services (AMS).

Key Responsibilities

·   Coach Workday PODs in Agile, Scrum, Kanban, and product operating-model practices.

·   Facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.

·   Partner with Product Owners to improve backlog readiness, user stories, prioritization, and acceptance criteria.

·   Remove delivery impediments and coordinate cross-team dependencies, risks, and escalations.

·   Collaborate with Workday functional, technical, integration, security, reporting, PRISM, and QA teams.

·   Support quarterly planning, Scrum of Scrums, capacity planning, and governance reviews.

·   Establish delivery metrics for predictability, flow, quality, and continuous improvement.

·   Balance planned enhancements with production support, defects, and urgent operational priorities.

·   Promote self-management, collaboration, transparency, and outcome-based delivery.

Required Qualifications

·   Strong experience as an Agile Coach or Scrum Master in enterprise delivery programs.

·   Practical knowledge of Scrum, Kanban, backlog management, and Agile delivery metrics.

·   Experience partnering with Product Owners and distributed onshore/offshore teams.

·   Strong facilitation, coaching, stakeholder-management, and conflict-resolution skills.

·   Experience with Jira, Azure DevOps, or similar Agile delivery tools.

Preferred Qualifications

·   Experience delivering Workday HCM, ERP, SaaS, or AMS services.

·   Scrum Master or Agile Coach certification.