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3rd Shift - Desktop Consultant

Sunrise Systems, Inc.Newark, NJ🇺🇸United StatesPosted 17 Aug 2026

Why This Role Stands Out

Advance your IT support career in a critical 24/7 environment at Sunrise Systems, Inc., where you'll gain valuable experience troubleshooting complex hardware, software, and network issues. This on-site role is ideal for a mid-senior level consultant with a strong background in Windows Active Directory and Office 365, eager to contribute to a dynamic team and a reputable company. Apply today to leverage your problem-solving skills and grow within a supportive technical setting.

Quick Overview

Salary
$54 - $58/hr
Seniority
Mid Senior
Work mode
On Site
Location
Newark, NJ, United States
Posted
3 weeks ago
Active DirectoryDNS

Job Description

Job Title:3rd Shift - Desktop Consultant Job ID:26-04126 Location: NEWARK, NJ Duration: 05 months OF W2 contract
Description:

We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.

This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.

We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.

This is a fully On-Site support role to troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
  • Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.
  • Utilize ticketing system to track email submissions and managing phone support efforts.
  • Manage Windows Active Directory and Exchange.
  • Work closely with other IT employees on system maintenance and configuration projects
  • Work closely with other employees on interdepartmental projects.
  • Maintain accurate asset management records
  • Work with vendors and manufacturers on repair and maintenance of IT equipment.

College degree and/or 4-6 years' experience.
  • Ability to help employees solve hardware and software problems.
  • Experience with Windows Active Directory& Office 365.
  • Experience troubleshooting network issues in large office setups.
  • Experience supporting and troubleshooting printer systems.
  • Familiarity with DHCP,DNS, LAN, WAN, and other common networking concepts.
  • Strong customer service and communication skills.
  • Experience with a scripting language preferred.
  • Must be able to work on Saturdays and certain Holidays.
  • Basic understanding of ITIL foundation processes, i.e. Incident, Request, Change, etc.
  • MDM experience, specifically Airwatch, is a plus.
Skills:
SkillRequired / DesiredAmountof Experience
Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.Required5Years
Utilize ticketing system to track email submissions and managing phone support efforts.Required5Years
Manage Windows Active Directory and Exchange.Required5Years
Compensation:
The hourly rate for this position is between $54.00-$58.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits:
Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.

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