Datacenter Field Operations Technician

Job Description:

Datacenter Field Operations Technician

Location: New Albany, Ohio (Onsite 100%)

Duration: 12+ Months

Coverage Model

Shift-based

Rotating shifts (Days/Nights) with on-call requirements Extended shift capability during surge/ramp periods

Shift & Work Model

Location- on-site at New Albany, Ohio (Eastern Time). Remote work is not available for this role.

Coverage- 247 across three 8-hour shifts. Assignment may include any of: Day

(07:00 15:00 ET) Swing (15:00 23:00 ET) Graveyard (23:00 07:00 ET).

Pattern- 5 days on / 2 days off; 40 hrs/week.

Compensation- Shift differentials apply for Swing and Graveyard shifts per company policy.

On-call- Field Ops technicians may be asked to support emergency response outside scheduled hours on a rotating basis.

We are looking for an experienced Data Center Field Operations Technician with strong hands-on expertise in fiber optics, structured cabling, network hardware installation, and data center operations.

Key Skills Required:

Expert in Fiber Optics & Structured Cabling (Cat6A, OM4, OS2, MPO/MTP)

Fiber Splicing, Termination, OTDR Testing & Connector Inspection

Rack & Stack, Cable Management & Rack Deployment

Network Switches, Routers, Line Cards & Optics Installation

Physical Layer Troubleshooting and Circuit QA/QC Testing

Testing Tools: OTDR, Optical Power Meter, VFL & Cable Certifiers

Break/Fix, Hardware Replacement & ESD Compliance

Ticketing Systems, Asset Management & Safety Procedures

Experience: 5+ years in data center cabling, network hardware installation, or telecommunications.

Preferred: BICSI certification, OSHA 10/30, hyperscale data center experience, and liquid-cooled rack systems (AALC).

Experience

2 5 years of experience in data center cabling, network hardware installation, or telecommunications

Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments

Experience with large-scale rack deployment projects (50+ racks)

Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)

Experience working with liquid-cooled rack systems (AALC) preferred

Experience with barcode scanning and asset management workflows preferred

Physical Requirements

Ability to lift 50+ lbs repeatedly

Comfortable working at height (personnel lifts, ladders) and in confined spaces, hot aisles, and active electrical environments with appropriate PPE

Ability to work in warm environments (data halls, 75 85 F)

Standing/walking for 10 12 hour shifts

Fine motor skills for connector cleaning and optics handling

Ability to wear required PPE for extended periods

Work Location: In person