EHR Business Analyst

Elicit, analyze, document, prioritize, and maintain business, clinical, operational, data, and reporting requirements for EHR initiatives, enhancements, and related capabilities.

Translate stakeholder needs, workflows, challenges, and desired outcomes into clear, testable, and solution-neutral requirements.

Distinguish underlying business and clinical needs from current-system limitations, existing practices, individual preferences, or assumptions about a specific technology solution.

Analyze needs across programs and stakeholder groups to identify shared requirements, legitimate program-specific variations, conflicting needs, dependencies, and opportunities for standardization.

Facilitate discussions to reconcile differences and document decisions or necessary exceptions.

Facilitate structured stakeholder reviews of requirements to confirm accuracy, completeness, clarity, priority, and alignment with intended workflows.

For EHR enhancements and implementations, support validation of configured functionality against approved requirements through workflow reviews, test scenario development, user acceptance testing, defect/issue documentation, and confirmation of readiness with appropriate stakeholders.

Document and analyze current- and future-state workflows to identify gaps, impacts, dependencies, and opportunities for process improvement associated with EHR capabilities.

Support the development of process maps, business rules, use cases, requirements matrices, gap analyses, and other business analysis artifacts as appropriate.

Work closely with the Project Manager to plan and sequence business analysis activities, stakeholder engagement, requirements reviews, testing activities, and deliverables.

Communicate requirements status, unresolved decisions, dependencies, risks, and issues while supporting the Project Manager's responsibility for overall project coordination, governance, schedule, and escalation.

Provide business analysis support across concurrent EHR initiatives, including new capabilities, system enhancements, workflow changes, patient-facing functionality, and other efforts affecting the agency's use of the EHR.

Minimum of 3–5 years of experience as a Business Analyst. Preference will be given to candidates with experience in federal or state government, public health, healthcare, or similar service-related businesses.

Required bachelor's degree in Business Administration, Management, Healthcare Administration, or a related field. A master's degree in Business Administration (MBA) or Healthcare Administration (MHA) is preferred.

Professional experience in business analysis, prioritization, and requirements-gathering sessions.

Experience developing executive-level reports, process maps, workflow documentation, standard operating procedures (SOPs), and risk analyses.

Lean Six Sigma, project management, change management, business analysis, or related professional training or certification is preferred.

Interview: One round

Format: In-person preferred

Business Analysis

Process Improvement