Application Support Business Analyst

RESPONSIBILITIES

Kforce has a client that is seeking an Application Support Business Analyst in New York, NY.

Summary

We are seeking an experienced Application Support Business Analyst to provide production support for enterprise applications, with a focus on system stability, testing, issue resolution, and enhancements.

Key Responsibilities

• Provide ongoing application and production support
• Test monthly security patches and system updates
• Troubleshoot and resolve production incidents
• Support enhancement and demand requests
• Gather and document business and functional requirements
• Coordinate testing, deployments, and application changes
• Partner with business users and technical teams to resolve issues and improve processes

REQUIREMENTS:

• 3+ years of business analysis or application support experience
• Experience supporting enterprise business applications
• Experience with testing, incident management, and production support
• Strong troubleshooting, analytical, and problem-solving skills
• Strong communication and documentation skills
• PeopleSoft, ERP, EHR, or healthcare application experience is a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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