Technical Business Systems Analyst

Must Have

• Ability to communicate effectively, both orally and in writing.
• Strong experience with the Agile software development process, including hands-on experience with Microsoft Azure DevOps (ADO).
• Must be well versed in developing user stories and acceptance criteria, user story approval, sprint planning with the scrum master, application builds, and retrospective issue resolution.
• Strong ability to understand business process workflows and to develop and evaluate the technical requirements and specifications needed to design API, web, mobile, and AI-supported reporting solutions.
• Strong skill in gathering and evaluating business requirements for custom Azure APIs, web and mobile applications, and AI-supported reports, and in developing detailed user stories and requirements documents.
• Strong ability to gather business requirements for AI-supported reports, translate them into formal user stories and requirements documents, and coordinate with subject matter experts (SMEs), business users, and developers to get those reports built.
• Strong experience coordinating and facilitating application demo sessions, gathering feedback, and ensuring necessary enhancements are implemented.
• Quality assurance background, with the ability to plan, coordinate, and facilitate user acceptance testing (UAT) sessions for API, web, and mobile applications and reports.
• Must ensure that user stories and requirements documents translate easily into test plans, that testing is complete, and that results meet business expectations.
• Responsibilities include providing relevant test scenarios, validating the accuracy of AI-generated report outputs, and working with the test team to develop system integration test scripts, including API integration tests.
• Ability to learn overall system processes, identify process-related issues, and support the rollout of new functionality through training sessions, demos, and appropriate documentation.
• Experience identifying training requirements and performance support, scheduling and conducting training sessions, and developing online and instructor-led training courses.
• Coordinate with the development team as stories are built, resolve user story issues promptly, and follow up on and manage retrospective issues.

Nice To Have

• Working knowledge of Azure cloud services, including Azure API Management.
• Working knowledge of custom web and mobile application environments.
• Working knowledge of iOS mobile applications.
• Working knowledge of Microsoft Power BI reporting, including AI-powered features such as Copilot.
• Working knowledge of Azure AI services and Azure OpenAI for AI-supported analytics and reporting.
• Working knowledge of RESTful API design and OpenAPI (Swagger) specifications.
• Working knowledge of Microsoft .NET web applications.
• Working knowledge of UI design software for developing prototypes.
• Working knowledge of image design software such as CorelDRAW, Photoshop, and Fireworks.
• Working knowledge of API testing and integration tools such as Postman.