Human Resources and Labor Relations Manager

Job Description
Job Description
Title
: Manager of HR and Labor Relations
Website
:
About Our Organization:
We are WeGo. It's not just our name. It’s what we do. That forward-thinking movement is extended and enriched by branding that looks and feels the same no matter where it lives in our communities. The WeGo brand stands for a collaborative commitment to exceptional service, friendliness, integrity, and honesty as we connect riders to their community and one another.

Reports to
: Director of Human Resources and Labor Relations
FLSA Status:
Exempt
Job Purpose
:
Responsible for developing, implementing, and coordinating company policies and programs covering the following: labor law legal responsibilities, employee recruitment, salary administration, employee benefits and workers’ compensation risk management in accordance with direction and approval from the DTO Board. Supervises the Human Resources staff.

Tasks
:
The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

Duties, responsibilities, and activities may change, and/or new ones may be assigned at any time with or without notice
Responsible for coordinating administrative activities related to the Davidson Transit Organization personnel
Provides recommendations related to personnel related issues and oversees implementation of policies and procedures
Provides leadership and supervision to the Human Resources staff in the development and delivery of human resources programs
Serves as custodian of the personnel records, and oversees updates as needed
Participates in the development and adoption of rules and regulations for the corporation
Unemployment Compensation benefit coordination as needed
Responsible for developing and implementing HR strategies and best practices
Keeps abreast of national/international transit policies and practices and determines applicability to DTO
Keeps abreast of current and changing regulations and laws and determines applicability to DTO
Works with legal counsel related to labor issues
Develops DTO practices and procedures in compliance with local, state, and federal laws
Labor relations
Assists with matters involving the collective bargaining unit
Keeps abreast of issues and direction of national transit unions
Participates in grievance process when necessary
Provides research/data for arbitration
Makes court appearances as required
Advises supervisors regarding disciplinary or termination actions
Responsible for all EEO administration/coordination
Oversight of time and attendance programs
Oversee recruitment and retention activities
Research and develop specific transit related job requirements
Works directly with department managers and interviews applicants as needed
Coordinates salary study process for administrative positions and makes salary recommendations as needed
Coordinates employee performance evaluation process for Administrative Staff
Monitors timeliness of evaluations
Maintains master template of the annual planning and evaluation process
Administers Employee Benefit Programs- ensure data integrity and service quality to employees
Minimum Qualifications:
Years of Experience:
Several years of related experience leading HR functions in a unionized environment – transit experience desirable.

Education

Possession of a bachelor’s degree (Master’s preferred) in Human Resources Administration or related field.
Applicable knowledge of employment laws and policies required.

Additional Requirements

High degree of interpersonal skills required. Proficiency in Microsoft products and HRIS systems highly desired. Must have the ability to get along with diverse personalities, be tactful, flexible and possess sound judgment.

Skills
:
Possess positive customer relations skills
Understand and carry out detailed written or verbal instructions
Perform arithmetic calculations
Receives and counts cash and accurately reports figures
Solve problems
Speak clearly and distinctly
Work with little supervision
Perform repetitive work
Practice good customer service skills
Meet required deadlines
Ability to work assigned schedule and work overtime as needed
Respond to emergency situations
Maintains effective working relationship with all levels of employees
Maintain confidentiality
Knowledge
:
Computers and Software
Office Equipment (printers/copy machines, fax machines, camera equipment, cash registers)
Telephone Systems and Software
Work Content
:
Davidson Transit Organization, Employment unit of WeGo Public Transit is committed to the full inclusion of all qualified individuals.

As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

Physical Demands
Physical activity includes but is not limited to:
Sitting, standing, lifting, reaching, walking, talking, writing, carrying, grasping, holding, clarity of vision, speaking, listening and repetitive motion of hands
Must be able to operate office equipment, including but not limited to telephone system, typewriter, computer system, printer, copy machine, facsimile machine, and adding machine
Lifts Weight or Exerts Force Work Environment
The employee occasionally lifts up to 25 pounds.

Visions
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment
The employee is rarely exposed to outdoor weather conditions.