44890 Automotive Customer Service Representative - BDC Sales

Job Description
Automotive Customer Service Sales
Representative/Phone
Sales
Progressive Auto Group
, one of the area’s most successful automotive dealerships, is currently seeking a
FULL TIME Customer Service Sales Representative for their Business Development Center – NO EXPERIENCE NECESSARY, WILL TRAIN THE RIGHT PERSON
. This position offers an opportunity to join one of the area’s best dealership, work in a great environment, and start a great career with our company. Opportunities for advancement are available and this is a great way to get your start in the automotive industry.

In this role you will use excellent customer service skills, a pleasant and positive attitude, and solid work ethics to answer customers’ needs, develop sales, build rapport and provide our customers with the best possible automotive-buying experience.

Answering incoming sales calls
Contacting internet leads received from our website and third party sites
Determining each customer’s vehicle needs by asking questions and listening
Setting and confirming appointments and following up with customer inquiries
Entering all prospect communication, notes, records, and customer appointment data into the Customer Relationship Management Tool
Preparing reports to show appointments scheduled, customer appointments kept, and customer sales based on leads received
Developing superior product knowledge on all new vehicle models through product training
Follow up with customers via phone, email and text
Dealership Commitment:
~Competitive hourly pay plus bonus program
~ Ongoing sales and product training
~ 401K retirement plan with employer match
~ Medical plans with a prescription drug program and dental benefits