IT Support Engineer I

Amazon is seeking an IT Support Engineer I to deliver high-quality technical support for internal employees in a fast-paced, customer-obsessed environment. In this role, you will troubleshoot hardware, software, and network issues; manage tickets; and support endpoints, collaboration tools, and identity services. You will document solutions, contribute to knowledge bases, and partner with senior engineers to improve reliability, automation, and self-service options while continuously learning and growing your technical skills.