IT Support Engineer I

Amazon is seeking an IT Support Engineer I to deliver high-quality technical support for its fast-paced retail operations. In this role, you will diagnose and resolve hardware, software, and network issues for associates, partnering closely with operations and engineering teams to keep technology running smoothly. You will manage tickets within defined SLAs, support device deployment and configuration, maintain documentation, and contribute to continuous improvement. This role is ideal for early-career IT professionals who are customer-obsessed, eager to learn, and excited to grow in a high-impact, global environment.