Senior IT Business Analyst

Job Id: 812432

Senior IT Business Analyst

Client: GA DECAL
Location: Hybrid, 2 M.L.K. Jr Dr SE #754, Atlanta, GA 30334

Duration: 08+ Months

Job Description:

• The Senior Business Analyst for KOALA is responsible for analyzing business needs and supporting the planning,
• design, and implementation of new or enhanced systems for the Georgia Department of Early Care and Learning
• (DECAL). This role serves as the primary subject matter expert for KOALA, providing guidance to Child Care
• Services (CCS), Legal/CRC units, the DECAL application development team, and third-party vendors. The position
• also supports KOALA production activities, enhancements, and testing.

Core Responsibilities

• Ensure KOALA application functionality, requirements, and industry standards are accurately defined and

implemented.

• Serve as the primary subject matter expert for KOALA program operations.

• Coordinate KOALA maintenance and support activities, representing agency interests.

• Develop detailed business requirements and system documentation.

• Assist CCS with creating KOALA user training materials, including screenshots and guidance.

• Develop and execute test plans; support user acceptance testing and data preparation.

• Participate in KOALA enhancement projects through the full project lifecycle, from definition through

evaluation.

• Build collaborative partnerships with internal teams and external vendors to ensure timely and successful

deliverables.

• Fulfill data requests as needed.

Technical Skills & Competencies

• Experience managing IT projects and writing business requirements.

• Strong self-starter who can work independently.

• Excellent written and verbal communication skills.

• Ability to communicate effectively with CCS and Legal staff.

• Strong command of English grammar, punctuation, and writing conventions.

• Ability to quickly understand and translate stakeholder needs.

• Receptive to direction, feedback, and editing.

• Logical, analytical, and detail-oriented.

• Proficiency with Microsoft Office, Balsamiq, Azure DevOps, and SQL scripting.

Physical Requirements

• Ability to receive and understand information through oral communication.

• Clear, effective verbal communication.

• Ability to hear and understand normal conversation levels.

• Close visual acuity for data analysis, transcription, computer work, reading, and visual inspection.

• Ability to review, categorize, prioritize, and analyze data using discretion and judgment.

• Ability to apply evaluative reasoning in situations requiring subjective analysis.

Preferred Qualifications

• Bachelor’s degree in a related field with 10+ years of relevant experience.