Workforce and Labor Risk Operations Specialist

Software Guidance & Assistance, Inc., (SGA), is searching for a Workforce and Labor Risk Operations Specialist for a contract assignment with one of our premier SaaS clients in San Jose, CA. This is a hybrid role - 3x per week onsite.
Responsibilities:

• Support Workforce & Labor risk assessments by reviewing supplier questionnaires, contracts, engagement details, and supporting documentation.
• Validate compliance requirements, identify missing or inconsistent information, and escalate high-risk or exception scenarios.
• Perform data validation, cleanup, reconciliation, and remediation across workforce, supplier, contract, and risk-management systems.
• Investigate data discrepancies, migration issues, and root causes of recurring data-quality problems.
• Create and maintain SOPs, process maps, job aids, knowledge articles, and training materials.
• Track reviews and remediation activities, maintain audit documentation, and support reporting, audits, and continuous improvement initiatives.

Required Skills:

• Strong analytical, investigative, and problem-solving skills.
• Advanced Microsoft Excel proficiency and experience with data analysis, validation, and remediation.
• Excellent attention to detail, organization, and documentation skills.
• Strong written communication and the ability to translate complex processes into clear instructions.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience with compliance, risk management, procurement, supplier operations, contingent workforce programs, or enterprise workflow systems is preferred
• Bachelor's degree in business administration, operations, supply chain, risk management, human resources, or a related field, or equivalent relevant professional experience

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy. #LI-JG1