Recently postedFull timeTechnology

Technical Support Engineer (Australia) - CCTV & Security

GenetecSydney, Sydney🇦🇺Australia

Quick overview

SeniorityMid Senior

Employment typeFull Time

Work modeOn Site

LocationSydney, Sydney, Australia

Job description

Genetec, based in Sydney, seeks a Technical Support Engineer to deliver post-sales support to customers via email, phone, text chat or on-site. The role is Sydney-based and reports to the Customer Experience Team Lead (Australia).

You will diagnose complex issues, document resolutions, and collaborate with R&D to improve Genetec solutions while maintaining strong customer relationships and knowledge of our security technology.