Why This Role Stands Out
Advance your IT career with Galactic Minds Inc., a reputable company offering a hybrid work model for excellent work-life balance. You'll thrive in this role if you're a problem-solver with strong Windows and O365 skills, eager to contribute to a dynamic tech environment. Apply today to leverage your expertise and grow within a supportive team.
Quick Overview
Seniority
Mid Senior
Work mode
On Site
Location
Scottsdale, AZ, United States
Posted
3 days ago
Active DirectoryJiraMicrosoft Office
Job Description
Title: Desktop Support
Location: Scottsdale, AZ (Onsite)
Duration: Contract
Job Description
- Strong knowledge of Windows 10/11 and Microsoft Office 365.
- Hands-on experience with ServiceNow (mandatory).
- Resolve hardware, software, network, and application issues.
- Manage and track incidents and service requests using ServiceNow.
- Perform user account management, password resets, and basic Active Directory administration.
- Install and support Microsoft Office 365 and other business applications.
- Excellent troubleshooting and communication skills.
- Experience with Jira is plus.
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