Desktop Support Engineer || Scottsdale, Arizona (Onsite)

Job Title: Desktop Support Engineer

Location: Scottsdale, Arizona

Required Skills

• Strong knowledge of Windows 10/11 and Microsoft Office 365.
• Hands-on experience with ServiceNow (mandatory).
• Resolve hardware, software, network, and application issues.
• Manage and track incidents and service requests using ServiceNow.
• Perform user account management, password resets, and basic Active Directory administration.
• Install and support Microsoft Office 365 and other business applications.
• Excellent troubleshooting and communication skills.

• Experience with Jira is plus.