Program Manager with Digital Transformation

Job Title: Program Manager with Digital Transformation
Location: White Plains, NY
Duration: Long-term

Need 4 days onsite work, also face to face interview is required.

The hiring manager is specifically looking for candidates who:

Have strong Program Management experience in complex, matrixed environments.

Have managed digital, customer-facing software development projects rather than primarily data or compliance initiatives.

Can demonstrate success coordinating across multiple teams, business stakeholders, and technology groups.

Have experience managing large-scale software development projects with budgets of $1M or more.

Going forward, please prioritize candidates with deep Project Management experience leading large, customer-facing software development initiatives in matrixed organizations.
Job Responsibilities:

• Establish and maintain project governance cadence, decision forums, and change control and keep living artifacts current, including the project charter, RACI, RAID/risk log, and decision log.
• Develop project plans that manage resources, schedules, and budgets to meet deliverables and reporting requirements.
• Track and report key project metrics and budget variances, and lead status meetings, translating delivery status into business impact, risks, and the decisions leadership needs to make.
• Manage change requests impacting scope, schedule, and budget through established change control, and communicate impacts to stakeholders.
• Actively manage the execution of the project, including assigning work to project staff, managing project scope and finances, and ensuring the quality of deliverables.
• Ensure planning of go-live and deployment activities and facilitate their execution.
• Keep resource allocations and utilization current and approve team timesheets in the project management tool (Planview PPM Pro).
• Proactively identify, assess, and prioritize project risks; develop mitigation and contingency plans; and maintain a risk/RAID log to track resolution.
• Partner with stakeholders, business analysts, and product owners to understand product and organizational impact, and manage vendor implementations.
• Define and execute the communication plan for team-level activities, managing expectations and providing status updates to customers and management.
• Facilitate and support team ceremonies for one or more development teams, teaching and enforcing the values and principles of Agile while promoting self-organization and the continuous improvement of work standards.
• Assist with resource allocation and effective capacity planning to determine what the team can commit to in any given iteration, and monitor velocity to continuously improve efficiency.
• Learn and actively use project management and ticket-tracking software (such as Planview PPM Pro and Azure DevOps/Jira) to manage the team s backlog and sprint-committed items.
  Qualifications:
• 8+ years of relevant project management experience and a BS degree in Computer Science or a related field, or an MS degree and 6+ years of relevant experience.
• Experience with project management and collaboration tools such as Planview PPM Pro, Azure DevOps/Jira, MS Teams/Office, and SharePoint, and diagramming tools such as Lucidchart, Figma, or Miro (Planview PPM Pro preferred, not required).
• Proven ability to manage scope, schedule, budget, and resources across multiple concurrent projects in a fast-paced, rapidly evolving environment.
• Demonstrated experience with proactive risk management and project governance, including maintaining artifacts such as RAID logs and applying change control.
• Excellent people and communication skills, with experience collaborating across all levels of the organization, including executive leadership and senior management.
• Results-oriented team player who maintains a positive, can-do attitude and drives collaboration.
• Demonstrated experience managing technology projects using Agile/Scrum methodologies (Scrum and/or Kanban), with the ability to apply traditional/waterfall project management when a project requires it.
• Strong understanding of Agile and waterfall frameworks as well as project management methodologies, tools, and techniques.
• Scrum (CSM/PSM) and Project Management Professional (PMP) certifications strongly preferred; SAFe and Six Sigma (Green or Black Belt) certifications a plus.
• Must meet company s requirements for employment