Business Analyst - (PL/SQL, Oracle databases) - Richmond, VA - In-Person

The Office is seeking two Business Analysts to support enterprise-wide web application initiatives and Pharmacy Partner Hub programs. These roles require close collaboration with business stakeholders, technical teams, and federal/state partners to ensure business processes, requirements, enhancements, and new initiatives are thoroughly analyzed and documented for successful IT implementation. Analysts will participate in Agile ceremonies, testing efforts, cross-functional troubleshooting, and creation of customer-facing and technical documentation.

Responsibilities

- Gather and document business requirements for new initiatives, system enhancements, and application needs.

- Document current and future state processes, GAP analyses, user stories, acceptance criteria, and process flows.

- Facilitate Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives.

- Conduct project meetings, demos, trainings, and prepare detailed meeting notes.

- Present requirements to technical and business teams for validation and discussion.

- Participate in functional and systems integration testing; develop test plans, scenarios, and results.

- Support User Acceptance Testing (UAT) and customer validation.

- Develop user guides, training materials, and provide implementation/maintenance support.

- Collaborate with development, infrastructure, and support teams to resolve cross‑functional issues.

- Utilize tools including MS Office, SharePoint, Teams, GitLab, MS Project, and Visio.

- Support project managers in RFP/SOW reviews and Agile tool management..

Qualifications:

Required Skills & Experience

- 5+ years of business analysis experience, including requirements gathering and documentation.

- Strong analytical, problem‑solving, organizational, and communication skills.

- Experience with process mapping, feasibility studies, system documentation, and customer engagement.

- Knowledge of SDLC and multiple project management methodologies (Waterfall, Iterative, Agile).

- Ability to manage multiple concurrent priorities independently.

- Strong SQL, PL/SQL, Oracle databases experience (5 years).

- Web application experience with Oracle APEX, Microsoft .NET.

- Bachelor's degree in IT, Information Systems, Computer Science, or equivalent experience.

Preferred Skills

- Healthcare information systems experience.

- Familiarity with Commonwealth of Virginia SEC 501.

- Experience with RFP development, .NET applications, and system upgrades/interface design.