Technical Project Manager

• Bachelor's degree. 

• Five (5) years of experience in project management, delivery management, or implementation for external customers under contract. 

• Demonstrated experience delivering a technology solution, product, or platform through full lifecycle to production. 

• Experience managing multiple concurrent engagements. 

• Experience contributing to product management or the software development lifecycle. 

• Experience both leading others and performing delivery work directly. 

• Experience with public sector, SLED (state, local, and education), or higher-education clients preferred, not required. 

Certifications 

• Project management certification required (e.g., PMP, CSM, PMI-ACP, ITIL, or equivalent). 

• Core Competencies 

  • Customer and Business Focus: Starts with the customer, works efficiently, and delivers lasting value through continuous improvement 

  • Ownership and Delivery: Takes ownership, honors commitments, moves with urgency, and delivers their best work 

  • Curiosity and Growth: Goes deep to understand the 'why,' stays open to new ideas, and challenges the status quo 

  • Candor and Collaboration: Leads with transparency, welcomes thoughtful disagreement, and chooses the path based on the merit of ideas 

  • Empathy and Respect: Listens to understand, respects others' perspectives, and acts as a team player 

  Technical Competencies 

  • Project management methodology across Agile, Scrum, and traditional phase-gated approaches, applied with the judgment to adapt to context. 

  • Business analysis, including requirements elicitation, process mapping, and business-to-technical translation. 

  • Working knowledge of cloud, AI, and data solutions sufficient to engage customers on technical decisions and drive delivery. 

  Delivery Competencies 

  • Ownership: Remains with a problem until it is resolved rather than escalating to transfer it. 

  • Independent judgment: Operates without supervision and determines what an engagement needs. 

  • Curiosity: Seeks to understand the customer's business, the technical solution, and the people involved rather than accepting information as given. 

  • Relationship building: Establishes trust with customers and delivery teams deliberately. 

  • Adaptability: Adjusts approach to the customer, project, and team rather than applying a fixed method.