Director, Human Resources Operations (Human Resources)

Job Description
Job Description
Description:
Position Overview
Welcome to Martignetti Companies, the leading distributor of wine, beer, and spirits in New England. We are seeking a strategic and hands-on Director, Human Resources Operations, to lead HR operations across a growing, multi-state organization of approximately 2,000 employees. This role will oversee HR service delivery, ensure compliance across 17 states, and build scalable processes to support continued growth, including acquisitions.

The Director, Human Resources Operations, will lead a team of HR Managers, Generalists, and Coordinators and serve as a key partner to business leaders. This role is critical in driving consistency, improving manager support, and enabling the HR function to operate efficiently at scale. This position follows a hybrid work schedule, with three days per week in our Taunton office and two remote workdays.

Key Responsibilities
Lead day-to-day Human Resources operations across a distributed, multi-state workforce
Manage and develop a team of HR Managers, Generalists, and Coordinators
Establish clear service delivery models and accountability within the HR team
Improve responsiveness, consistency, and quality of HR support to leaders
Ensure compliance with federal, state, and local employment laws, including Massachusetts-specific regulations
Standardize policies, procedures, and documentation across all locations
Partner with legal and internal stakeholders to mitigate employment risk
Design and implement scalable HR processes (onboarding, performance management, employee lifecycle)
Identify and drive process improvements to increase efficiency and reduce manual work
Partner with Payroll, Benefits, and Safety to ensure seamless operations
Strengthen manager capability through coaching, tools, and clear guidance
Reduce escalation volume to senior HR leadership by building strong HR team ownership
Support organizational effectiveness and workforce planning initiatives
Support HR integration for acquisitions, including onboarding, policy alignment, and systems transition
Ensure minimal disruption to business operations during integration
Create and sustain an inclusive environment where all employees feel valued, respected, and empowered to contribute, through intentional programs, policies, and leadership partnership.

Requirements

Knowledge / Skills / Abilities
Strong experience in multi-state HR operations (required)
Deep knowledge of employment law and compliance
Demonstrated success building or improving HR processes in a growing organization
Experience supporting distributed or multi-site workforces
Strong leadership, coaching, and stakeholder management skills
Experience in acquisitive or high-growth environments preferred
Exposure to union or labor environments (not required but strongly preferred)
HRIS implementation or optimization experience beneficial
Proficiency in related technology, including but not limited to Microsoft Office, ATS systems, and HRIS systems (Paylocity preferred)
Proven ability to develop effective business relationships across all levels of the organization
Ability to influence others through consultation and coaching
Education/Experience/Training:
Bachelor’s degree and 8 – 12+ years of progressive Human Resources experience with experience leading HR teams
PHR or SPHR certification preferred
Beverage/Food Wholesale/Distribution Industry experience is a plus
Compensation & Benefits
Base Salary: $130,000 – $145,000
Bonus: Eligible to earn up to a 10% Incentive Bonus annually
Benefits: Comprehensive benefits package including medical, dental, vision, and retirement plans
Physical Demands and Environment
Work performed requires no measurable physical exertion, may be required to lift objects weighing up to 10 pounds
Work requires the employee to bend, kneel, crouch, or reach as may be necessary to accomplish tasks
Work requires considerable mental concentration to effectively execute complex tasks requiring periods of focused mental and visual concentration
Works in a standard office environment
Minimal potential for injury in the performance of duties
Martignetti Companies prides itself on being a company where you can bring your best self to work every day.

We strive to be an employer of choice where everyone feels they belong. We act on our commitment to Diversity, Equity & Inclusion by offering a substantial benefits package that includes generous paid time off, medical, dental, and vision insurance, a comprehensive 401(k) plan, and employee discounts. Martignetti Companies is an equal opportunity employer.

We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, age, sex, gender, sexual orientation, national origin, ancestry, disability, genetics, veteran status, or any other characteristic protected by law.

NOTE: This job description covers the essential functions of the role but is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Employees may be asked to perform additional duties to support business needs.