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Senior EHR Business Analyst

Masterapp LabsRichmond, VA🇺🇸United StatesPosted Oct 8, 2026

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Richmond, VA, United States
Posted
20 hours ago
Agile

Job Description

Title: Senior EHR Business Analyst
Location: Richmond, VA, (Hybrid)-Onsite at least one day every week
Position Type: Contract
Interview Mode: Both Web Cam and In Person Interview

Responsibilities:

  • Provide responsive support to EHR users across Local Health Districts.
  • Triage, troubleshoot, and escalate issues appropriately.
  • Monitor and maintain key EHR workflows, processes, and procedures.
  • Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions.
  • Gather, analyze, and document business requirements for system enhancements.
  • Develop user stories, acceptance criteria, and other Agile documentation as needed.
  • Support functional, integration, and user acceptance testing.
  • Collaborate effectively with cross-functional technical, clinical, and business teams.
  • Produce clear user documentation, job aids, and training materials.

Required Skills & Experience:

  • Experience providing application support, preferably in healthcare environments.
  • Strong skills in requirements documentation and enhancement analysis.
  • Excellent analytical, communication, and problem-solving abilities.
  • Understanding of clinical, pharmaceutical, and patient billing workflows.
  • Experience participating in structured testing cycles.
  • Proficiency with MS Office, Microsoft Teams, SharePoint, and Visio.

Preferred Qualifications:

  • Experience supporting or implementing EHR systems.
  • Knowledge of Oracle Health / Cerner platforms and public health workflows.
  • Experience with SQL, Oracle databases, or web application environments.
  • Familiarity with Agile methodologies and documentation practices.
Required/Desired Skills
Skill
Required /Desired
Amount
Actual Years of Experience
Provide responsive support to EHR users across Local Health Districts.
Required
5
Triage, troubleshoot, and escalate issues appropriately.
Required
7
Monitor and maintain key EHR workflows, processes, and procedures.
Required
5
Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative so
Required
7
Gather, analyze, and document business requirements for system enhancements
Required
7
Develop user stories, acceptance criteria, and other Agile documentation as needed.
Required
7
Support functional, integration, and user acceptance testing.
Required
7
Collaborate effectively with cross-functional technical, clinical, and business teams.
Required
7
Produce clear user documentation, job aids, and training materials.
Required
7
Experience providing application support, preferably in healthcare environments.
Required
5
Strong skills in requirements documentation and enhancement analysis.
Desired
5
Excellent analytical, communication, and problem-solving abilities.
Desired
5
Understanding of clinical, pharmaceutical, and patient billing workflows.
Desired
5
Experience participating in structured testing cycles.
Required
7
Proficiency with MS Office, Microsoft Teams, SharePo
Required
7
Experience supporting or implementing EHR systems.
Required
7
Knowledge of Oracle Health / Cerner platforms and public health workflows.
Required
3
Experience with SQL, Oracle databases, or web application environments.
Desired
5
Familiarity with Agile methodologies and documentation practices.
Desired
5
Support Go-Live Related Activities
Required
2

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