VDH Business Analyst 3 // Local to VA

Engagement Type

Contract

Short Description

Complete Description

*candidates will need to be onsite and go to Local health districts as part of EHR rolling go live
*parking not provided
Job Summary:
The EHR Stability Analyst plays a vital role in ensuring the
successful deployment, adoption, and continuous improvement of the Virginia
Department of Health s Electronic Health Record (EHR) system. This role
supports Local Health District end users, evaluates workflow needs, documents
enhancement opportunities, and partners with technical teams, business
stakeholders, and vendor organizations to ensure the EHR aligns with
operational and clinical requirements. The analyst will also contribute to
interim solution development and help define strategies for long-term system
improvements.
Responsibilities:
- Provide responsive support to EHR users across Local
Health Districts.
- Triage, troubleshoot, and escalate issues appropriately.
- Monitor and maintain key EHR workflows, processes, and
procedures.
- Engage with stakeholders to understand operational needs,
evaluate current EHR capabilities, identify gaps, and recommend effective
alternative solutions.
- Gather, analyze, and document business requirements for
system enhancements.
- Develop user stories, acceptance criteria, and other Agile
documentation as needed.
- Support functional, integration, and user acceptance
testing.
- Collaborate effectively with cross-functional technical,
clinical, and business teams.
- Produce clear user documentation, job aids, and training
materials.
Required Skills & Experience:
- Experience providing application support, preferably in
healthcare environments.
- Strong skills in requirements documentation and
enhancement analysis.
- Excellent analytical, communication, and problem-solving
abilities.
- Understanding of clinical, pharmaceutical, and patient
billing workflows.
- Experience participating in structured testing cycles.
- Proficiency with MS Office, Microsoft Teams, SharePoint,
and Visio.
Preferred Qualifications:
- Experience supporting or implementing EHR systems.
- Knowledge of Oracle Health / Cerner platforms and public
health workflows.
- Experience with SQL, Oracle databases, or web application
environments.
- Familiarity with Agile methodologies and documentation
practices.
Ideal Candidate:
The ideal candidate is a proactive, detail-oriented analyst
who excels at supporting both technical and business functions. They work
effectively with stakeholders at all levels, ensure user needs are clearly
understood, and help drive meaningful enhancements that strengthen EHR
stability and usability.

Required/Desired Skills

Skill	Required/Desired	Amount	of Experience
Provide responsive support to EHR users across Local Health Districts.	Required	5.0	Years
Triage, troubleshoot, and escalate issues appropriately.	Required	7.0	Years
Monitor and maintain key EHR workflows, processes, and procedures.	Required	5.0	Years
Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative so	Required	7.0	Years
Gather, analyze, and document business requirements for system enhancements	Required	7.0	Years
Develop user stories, acceptance criteria, and other Agile documentation as needed.	Required	7.0	Years
Support functional, integration, and user acceptance testing.	Required	7.0	Years
Collaborate effectively with cross-functional technical, clinical, and business teams.	Required	7.0	Years
Produce clear user documentation, job aids, and training materials.	Required	7.0	Years
Experience providing application support, preferably in healthcare environments.	Required	5.0	Years
Strong skills in requirements documentation and enhancement analysis.	Desired	5.0	Years
Excellent analytical, communication, and problem-solving abilities.	Desired	5.0	Years
Understanding of clinical, pharmaceutical, and patient billing workflows.	Desired	5.0	Years
Experience participating in structured testing cycles.	Required	7.0	Years
Proficiency with MS Office, Microsoft Teams, SharePo	Required	7.0	Years
Experience supporting or implementing EHR systems.	Required	7.0	Years
Knowledge of Oracle Health / Cerner platforms and public health workflows.	Required	3.0	Years
Experience with SQL, Oracle databases, or web application environments.	Desired	5.0	Years
Familiarity with Agile methodologies and documentation practices.	Desired	5.0	Years
Support Go-Live Related Activities	Required	2.0	Years