Call Center Agent (CSR)

About Us:

CodeForce 360 is a trusted global IT talent partner helping Fortune 500 companies, system integrators, and enterprise organizations build high-performing technology teams. With over 16 years of industry expertise, we combine speed, precision, and market intelligence to deliver exceptional talent across today's most in-demand technologies.

About the Job- We are looking for an experienced Call Center Agent to join one of our enterprise client engagements. The ideal candidate should have strong expertise in English communication, problem-solving, MS Office along with experience working in fast-paced enterprise environments.

 

Job Description:

• Handle inbound and outbound calls from shareholders and financial clients.
• Resolve account inquiries, research issues, and provide exceptional customer service.
• Maintain account information and escalate issues when needed.

Must-Have Skills:

• 1–5 years of call center/customer service experience.
• Strong verbal and written English communication.
• Excellent problem-solving, typing, and MS Office skills.
• Ability to work accurately under pressure and a customer-first mindset.
• Bachelor's degree or equivalent experience.

How To Apply

Job ID: JPC - 238971

Contact:

Name: Rohith Boorugula

Email:

Phone:

CodeForce 360 proudly provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.