Why This Role Stands Out
This Systems Engineer role offers a fantastic opportunity to deepen your expertise in network, cloud, and server technologies while making a significant impact as the primary escalation point for IT issues. You'll thrive here if you're a problem-solver eager to guide process improvements and enjoy the flexibility of a remote work arrangement. Don't miss out on this chance to grow your career with Viatek!
Quick Overview
Job Description
Viatek is seeking a Systems Engineer to act as the first escalation point for the service desk, delivering remote and onsite support, diagnosing complex issues, and guiding process improvements. The role involves managing escalated requests and administering the real-time ticket system.
The position is full-time, based at our Marelston office in Adelaide, SA, Australia, with a focus on network, cloud, and server technologies.
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