Quick Overview
Job Description
Why Valvoline Global Operations?
At
Valvoline Global Operations
, we’re proud to be
The Original Motor Oil
, but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of
Aramco
, one of the world’s largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.
Our corporate values— Care, Integrity, Passion, Unity, and Excellence —are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. Treating everyone with care.
- When you join
, you’ll become part of a culture that celebrates creativity, innovation, and excellence. Together, we’re shaping the future of automotive and industrial solutions.
This role is responsible for managing a team in a designated territory or region ensuring that the team is accountable for the distribution of batteries and associated products in a timely manner, management of inventory, outstanding customer service all while maintaining the businesses safety standards. Special focus should be put on enhancing existing client relationships, assisting our customer base to meet/exceed key performance indicators, supervising and developing subordinates, assisting in the development/improvement of policies or practices related to program efficiencies, contributing to operational and marketing strategies, and reporting results to division management. This position is subject to general supervision and requires the regular use of independent judgement and discretion. The Territory Manager will report directly to the Director of Operations, VCA Solutions.
Hiring, training, performance management, direction, and supervision of direct reports
Identify and resolve specific issues related to inventory management practices, sales performance, warranty administration, driver training and/or performance management
Create and implement policies and procedures for service route activities and operations management activities specific to assigned territory or region
Develop and implement best practices in inventory management and program management at client sites in assigned territory or region
Engage regularly with customer management teams, corporate and franchise (depending on the territory)
Identify market trends and develop innovative ideas to increase sales
Manage and facilitate all facets of supply management activities between business units working with external battery vendor(s) and associated warehouse staff
Lead by example demonstrating appropriate communication, treating all people with respect and dignity, and promoting equity and fairness - includes ensuring compliance with employment law, HR policies, and procedures
Lead the business unit to meet its objectives, to live the values, and to create a culture of positive reinforcement around company policies and practices
Education and/or Work Experience Requirements:
High School Diploma or GED (required), Undergraduate degree in Business Administration or related discipline (preferred)
At least 5 years of related management experience, preferably in the automotive industry
Knowledge of principles and processes for providing client support, including client needs assessment, meeting quality standards for services, and evaluation of client satisfaction
Proven ability to positively affect customer satisfaction levels
Proficient in Microsoft Excel, PowerPoint, Word, Outlook
Implementation skills; SharePoint
Smartsheet
Social Media brand promotion
Ability to load/unload and deliver automobile batteries, must be able to lift 50-75 pounds unassisted to waist level, push a cart with ~300 pounds
~ 50-100%% Domestic travel (at times with very little notice)
We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.
For inquiries about application status, please use the appropriate channels listed in your application materials.
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