Inside Sales - Medical Equipment

This position will perform a range of functions involved with supporting walk-in customers at the sales counter and inside and outside sales, as needed. This position is responsible for working closely with Branch Managers in activities including but not limited to product sales, product offerings, marketing promotions that reinforce the branch’s strategic goals. This individual must have the ability to communicate, orally and in writing, in a professional manner when dealing with customers, employees, vendors, and other branch contacts. We have a need for a Counter Sales team member.

Counter Sales associates are an essential part of Transtar’s distribution network. Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information. Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line. Represents branch in a professional manner, remaining friendly and courteous in all customer and coworker interactions. Pulls and fills parts orders from stock. Inspects cores received from customers. Issues customer credit upon receipt of credit from vendor.

Notifies manager of out-of-stock parts or other department materials that require immediate attention. Locates out-of-stock parts from external sources and submits emergency orders, as necessary. Notifies customers of receipt of special order parts. Informs customers of parts order arrival and delivery date. Provides customers with their copy of invoices. Receives payment for retail purchases. Obtains credit authorizations or required signatures for charge sales. Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.

Participates in annual physical inventory. Assists Branch Manager with maintaining lost sales tracking program. Keeps front counter and parts areas clean and free of clutter. Background in vehicle parts knowledge, automotive part fitment, OEM and competitive part evaluation, preferred. Prior experience with automotive part interchanges, preferred. Work experience in a distribution and technical environment, preferred. Excellent computer skills.

Proficiency in Microsoft Office Programs.
1 – 3 years of work related experience (auto parts sales a plus).
~ Experience using MS Office software products.
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