Delivery Manager with MedTech - Fulltime

Position: Senior Delivery Manager

Location: Burlingame, CA (On-site from day1)

Duration: Long term

About the Role
We are seeking a highly motivated Senior Delivery Manager to lead the successful execution of client, research, and operational initiatives supporting innovative wearable healthcare and wellness solutions.

This role is responsible for end-to-end delivery, team leadership, client relationship management, resource performance, and escalation management. The ideal candidate thrives in fast-moving environments, embraces ambiguity, contributes beyond project management, and enjoys participating in strategic discussions, whiteboarding sessions, and problem-solving initiatives.

Key Responsibilities

Delivery & Program Management

·       Own end-to-end project delivery, ensuring quality, timelines, and client satisfaction.

·       Manage project plans, risks, dependencies, budgets, and delivery governance.

·       Identify, escalate, and resolve project issues proactively.

·       Establish performance metrics and delivery reporting.

Team Leadership

·       Lead and manage Clinical Research Coordinators (CRCs) and Regulatory/Research Associates.

·       Drive team performance, productivity, accountability, and professional development.

·       Support hiring, onboarding, resource planning, and workload management.

Client & Stakeholder Management

·       Serve as the primary point of contact for clients and key stakeholders.

·       Manage client communications, expectations, and escalations.

·       Build trusted relationships and ensure successful delivery outcomes.

Strategic Contribution

·       Actively participate in whiteboarding, brainstorming, solution design, and strategy sessions.

·       Contribute ideas to improve processes, delivery models, and operational effectiveness.

·       Partner with leadership to help scale operations and drive continuous improvement.

Qualifications Required

·       Bachelor's degree in Healthcare, Life Sciences, Business, Engineering, or a related field.

·       5+ years of experience in project delivery, program management, healthcare operations, clinical research, MedTech, or digital health.

·       Experience leading cross-functional teams and client-facing engagements.

·       Strong communication, stakeholder management, and problem-solving skills.

·       Proven ability to manage multiple priorities in a dynamic environment.

Preferred

·       Experience in wearable devices, digital health, medical devices, or healthcare technology.

·       Experience managing research, clinical, or healthcare operations teams.

·       PMP, Agile, Lean, or other project management certifications are a plus.