Technical Program Manager & Business Operations Lead (contract to Hire)

Title: Program Manager/Business operations lead

Employment Type: Contract to Hire

Location: Pleasanton, CA (Hybrid)

Job Description:

WHAT YOU WILL DO

• Partner directly with the CIO and his leadership team on critical transformation program strategy and delivery
• Build and run program governance structures that scale with Client s hyper growth
• Establish and continuously improve sprint cadence, story point estimation, Definition of Done, milestone tracking etc.
• Identify and proactively manage risks, blockers, and escalation paths across complex, multi-team programs
• Drive structured program rollouts with defined scope, success metrics, and dependency management
• Produce C-suite facing deliverables: program status decks, OKR scorecards, quarterly business narratives, and business proposals
• Define and track PMO KPIs: delivery velocity, capacity utilization, and quality indicators
• Build and maintain dashboards in Jira, Confluence, and other AI tools for real-time program visibility
• Champion PMO maturity across teams- standardizing processes, governance frameworks, and reporting cadences

WHAT WE'RE LOOKING FOR

• 7+ years of technical program management experience, with demonstrated ownership of complex, cross-functional technical programs
• 2-4 years of management consulting experience preferred at a recognized firm, with strong executive-facing communication and structured problem-solving skills
• Prior experience embedded in a PMO within a multinational company, you have operated across geographies, time zones, and cross functional teams
• Strong written and verbal communication skills with ability to present to senior leadership team
• Proven track record delivering programs in enterprise technology environments (GTM, Finance, Data/AI, or similar)
• Proficiency with Jira, Confluence, and Agile/PDLC delivery frameworks
• Well versed with AI LLM models and building skills/agents
• Nice to have- Business operations experience (Budget, All hands etc.)