IT Application Engineer (Law Firm)

IT Application Engineer (Law Firm) - Permanent - London (Hybrid)
A fantastic opportunity has arisen for an Application Engineer to join our leading international law firm on a permanent basis.
This role will focus on the technical ownership, development and support of business-critical applications, ensuring reliability, security and continuous improvement.
Key Responsibilities
Act as technical product owner for a portfolio of business-critical applications, managing roadmaps, enhancements and ongoing improvements.
Products in the portfolio include Elite 3E, OneAdvanced Time Capture (Carpe Diem), Emburse (expenses management) and payroll systems.
Manage application configuration, deployment, maintenance, patching and upgrades.
Work with stakeholders to gather requirements and deliver application enhancements and integrations.
Troubleshoot complex technical issues, working with internal teams and third-party vendors to resolve problems.
Maintain and prioritise product backlogs, including new features, defect resolution and security updates.
Monitor application performance, security and operational health, identifying opportunities for improvement.
Manage vendor relationships, support cases and service levels.
Maintain technical documentation, change controls and application security standards.
Support application risk assessments, audits and business continuity planning.
Key Experience
Proven experience managing and supporting business-critical applications within professional services or similarly complex environments.
Strong technical expertise in at least one of the following: Azure Integration Services, REST APIs, SQL, Microsoft Power Platform or Microsoft Fabric.
Solid understanding of system integrations, data structures, data flows and application architecture.
Experience with application configuration, troubleshooting, patching and upgrade management.
Strong stakeholder management, communication and technical documentation skills.
Ability to translate technical concepts for non-technical audiences.
Experience within the legal sector or a regulated professional services environment would be advantageous.
Knowledge of GDPR, ISO 27001 or Cyber Essentials Plus would be beneficial.
Familiarity with Agile delivery methodologies and tools would be desirable.
IT Application Engineer (Law Firm) - Permanent - London (Hybrid)
In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.
DGH Recruitment Limited acts as both an Employment Agency and Employment Business