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Administrator

Network PlusKidderminster, Worcestershire🇬🇧United Kingdom

Quick overview

SeniorityMid Senior

Work modeHybrid

LocationKidderminster, Worcestershire, United Kingdom

Microsoft Office

Job description

Description

National Highways Administrator
As a National Highways Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.

Key Responsibilities

We are looking for someone to:

Provide a front-line telephone service to both internal and external customers
Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner
Ensure that all the client and operational requirements are met in a professional and efficient manner
Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
Ensure the collation, co-ordination and distribution of the operational job pack
Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
Ensure that safety issues are reported in line with Company procedures

Experience and Qualifications

Previous experience in an administrative role
Proficient IT skills in Microsoft Office
Ability to prioritise workload and work to tight deadlines
Exceptional attention to detail

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.