IAM Analyst

Job Title: IAM Analyst

Location: Little Rock, AR (Hybrid – 2 days/week onsite) - Locals Only

Job Summary

We are seeking one or two IAM Analyst to supplement the Identity Security team with day-to-day ticket work and access-related tasks. The analysts will support identity and access management (IAM) operations, assist with investigations and reporting, and identify opportunities to automate repetitive processes.

Key Responsibilities

·         Handle day-to-day identity and access requests through ticketing and work management systems.

·         Assist with user access provisioning, deprovisioning, and periodic access reviews.

·         Help manage directory services, including Active Directory and LDAP.

·         Support access-related incidents, investigations, and data analysis.

·         Identify manual or repetitive tasks and help improve processes through scripting and automation.

·         Review user access and activity data across IT and OT systems to support audits and investigations.

·         Identify manual or repetitive tasks and help improve processes through scripting and automation.

·         Prepare basic reports or dashboards using IAM data to support security and compliance activities.

·         Assist with security and compliance requirements.

·         Collaborate with security, IT, and business teams; participate in on-call rotations as needed.

Required Skills and Qualifications

·         3+ years of experience in IAM or security operations, including hands-on analyst and ticket-management work.

·         Experience with IAM tools and technologies such as Active Directory, LDAP, MFA, PAM, and access management systems.

·         Hands-on experience with scripting or automation tools such as PowerShell/Bash or Python or AI tools, with the ability to identify automation opportunities.

·         Ability to collect, analyze, and organize data for reporting and investigations.

·         Experience supporting access reviews, audits, or compliance activities, preferably in a regulated environment.

·         Basic understanding of security tools, logging, monitoring, and incident response.

·         Experience with physical access systems, including badge and security-permission administration.

·         Experience using ticketing systems and Microsoft Office applications.

·         Ability to work independently and collaborate effectively with cross-functional teams.

·         Basic familiarity with IT and OT environments.

·         Familiarity with AI-assisted tools for improving security operations.

·         Nice-to-Have: Relevant certifications (e.g., CompTIA Security+, CompTIA CySA+, or an entry-level cybersecurity/IAM certification).

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