Quick Overview
Job Description
Inside Sales Representative (20-25 hours a week)
Location: Raleigh, NC (In‑office) • $25.00/hour + Bonuses
About the Role
Seeking a motivated, detail‑driven Inside Sales Representative to drive outbound sales efforts. This role focuses on proactive outreach — phone, email, direct mail, and digital — to generate leads, schedule qualified site visits, and fuel pipeline growth for Outside Sales. What You’ll Do
Execute 100+ outbound activities daily (calls, emails, direct mail, social) across all business sectors: offices, medical, schools, gyms, restaurants, etc.
Develop and manage leads and nurture email campaigns plus direct mail initiatives to generate and mature leads. Leverage sales intelligence and CRM tools (Zoho, ZoomInfo, Concinnity, Lodestar) for list building and pipeline management. Contact current customers to generate referrals and expand opportunities. Qualify leads through needs analysis to ensure strong fit for commercial cleaning services. Schedule a minimum of 2+ qualified site visits per day for the Outside Sales team. Maintain meticulous CRM records of outreach, lead status, and next actions.
Partner with marketing and sales to refine messaging and improve performance. Continuously build and prioritize a robust pipeline along the Front Range market. What We’re Looking For
2–4 years in outbound sales/BDR/SDR or appointment‑setting (B2B exp. preferred). Proven success with high‑volume outreach, lead qualification, and meeting setting. Proficient with CRM and field tools (Spotio, ZoomInfo, Road Warrior or similar). Strong phone presence & written communication; experience building campaigns is a plus. Highly organized self‑starter with excellent time management and follow‑through.
Commercial cleaning/facilities services familiarity a plus (not required). What You’ll Get
Competitive hourly base pay plus commissions, performance incentives, and bonuses. Clear activity and results targets with coaching and career path. Modern tool stack (ZoomInfo, CRM, field routing) and marketing support. Hybrid flexibility (as applicable) after training and performance consistency. Health & Dental benefits, 401(k) with match, paid vacation & holidays.
Execution Plan (Step‑by‑Step)
Build Targeted Lists: Segment by industry, ZIP/city, and size using ZoomInfo, internal CRM, and mapping tools. Prioritize by fit and focus areas.
Initial Outreach Calls: Introduce, capture decision‑maker info, determine outsource vs. in‑house, and gather a satisfaction rating (1–10). Keep calls concise.
Capture & Document: Log contact details, status, and notes in CRM immediately. Tag by qualification level and next step.
Email & Direct Mail Follow‑Up: Launch tailored cold/nurture sequences and personalized direct mail for high‑potential accounts.
Leverage Referrals: Call happy customers for introductions; document and prioritize referred leads.
Qualify & Schedule Site Visits: Deepen discovery (budget, timing, decision process) and schedule qualified site visits for Outside Sales.
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