Quick Overview
Job Description
FT Deli Bakery Sales Manager (H)
Food Lion
Morganton, NC
Category/Area of Expertise: Retail Operations
Address: USA-NC-Morganton-110 Fiddlers Run Rd
Store Code: Store 01534 Deli (7225676)
Food Lion has been providing an easy, fresh and affordable shopping
experience to the communities we serve since 1957. Today, our 82,000
associates serve more than 10 million customers a week across 10
Southeastern and Mid-Atlantic states.
Primary Purpose: Support the management and duties of store operations
to meet financial and sales goals. Build associate and customer
relations and promote a strong culture in support of Food Lion
Strategy. Maintain solid communications with the management team, all
associates in the store and throughout the organization.
Duties and Responsibilities
Manage the Deli Bakery HMS Department in the absence of the Deli
Manager, including supervising the performance of all duties and
responsibilities of Deli Bakery HMS Associates
Daily management of labor (i.e. expected live) and the coaching of
associates to achieve productivity expectation
Provide leadership and motivation within the store to promote a
culture reflective of our Brand Strategy and Culture
Support the achievement of budgeted financial and operating results
Smile and maintain an atmosphere of enthusiastic customer awareness
with primary emphasis on fast, easy, flexible and friendly customer
service all while creating a positive shopping experience for
customers
Role model outstanding, friendly customer service and use skills and
knowledge of department products to offer solutions that meet or
exceed customers' expectations
Control store's expenses through proper ordering, care for supplies
and equipment
Understand and use company tools such as; financial reports, ACIS,
scheduling, productivity, ordering (CAO), and business information
systems.
Understands and utilizes Average Cost Inventory System (ACIS)
Perform duties that ensure department appearance, quality, variety,
workplace safety, food safety and department sanitation are
consistently maintained
Ensure Deli Bakery HMS schedules are written to provide extraordinary
customer service at all times, should create every other week
Ensure that ordering, receiving, preparation, conditioning and
displaying of merchandise is done in accordance with policies and
guidelines
Observe and correct all unsafe conditions that could cause associate
or customer accidents
Ensure compliance with local, state and federal regulations
Record and report all associate and customer accidents in accordance
with established Food Lion procedures
Monitor shrink ensuring that inventory is accounted for; provide
coaching for associates to recognize and prevent losses
Ensure that all advertising and sales promotion materials applicable
to the Deli Bakery HMS are properly utilized
Ensure compliance with local, state and federal regulations
Adhere to all company guidelines, policies and standard practices
Maintain security standards
Maintain a neat, well-groomed personal appearance at all times; comply
with company dress code and personal appearance guidelines
Successfully complete Computer Based Training (CBT), Training Packet
and Training Aid courses
Must be able to meet the physical requirements of the position, with
or without reasonable accommodation
All other duties as assigned"
QUALIFICATIONS
A high school graduate or equivalent preferred
Ability to lead and manage a team
Strong understanding of store operations and merchandising techniques
preferred
Effective communication, customer service, and selling skills
Ability and willingness to learn multiple tasks and technical
requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job function
Must be accredited by the National Registry of Food Safety
Professionals or similar accrediting organization as a "Certified Food
Safety Manager" or will be required to attend company provided
training and have the ability to achieve accreditation within the
first 90 days of employment; Accreditation must be maintained while
employed in a position requiring accreditation"
PHYSICAL REQUIREMENTS
Ability to use computers and other communication systems required to
perform job functions
Ability to push or pull up to 2000 pounds using a pallet jack
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs.
frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time with frequently walking short distances
Be able to handle a variety of substances associated with cleaning and
packaging materials, and household cleaners
Perform repetitive hand and arm motions
Frequent reaching and grasping at waist level: occasionally above
shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes
at a time
Have sufficient visual ability to checks, invoices and other written
documents"
Food Lion provides equal employment opportunities to all associates
and applicants for employment without regard to race, color, religion,
sex (including pregnancy, childbirth and related conditions) national
origin, age, disability, sexual orientation, veteran status, gender
identity or gender expression or any other characteristic protected by
law.
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