Technology

Helpdesk Support

Vneed Tech Solutions, LLCSt. Louis, MO🇺🇸United States

Why this role stands out

Advance your technical career at Vneed Tech Solutions, where you will gain hands-on experience managing enterprise-grade tools like Okta, Jamf, and Intune within a dynamic, high-impact environment. This role is perfect for a proactive problem-solver who excels at building professional relationships and thrives in a collaborative, tech-forward office culture. Apply today to take the next step in your IT journey and make a tangible difference in the daily operations of a growing organization.

Quick overview

SeniorityMid Senior

Work modeOn Site

LocationSt. Louis, MO, United States

ConfluenceGoogle WorkspaceJira

Job description

Job Description

- Work with users primarily on basic Level 1 and infrequent Level 2 troubleshooting for the audience of employees.
- Strong time-management and communication skills.
- Travel onsite for our CEO's technical needs.
- Onboard and offboard users by following our robust documentation.

Required Skills

- Provided Level 1 support
- Okta
- Google workspace
- Windows laptop, Intune
- MacOS laptops, Jamf
- Jira/confluence
- Slack

Roles & Responsibilities

- Work with users primarily on basic Level 1 and infrequent Level 2 troubleshooting for the audience of Client employees.
- Strong time-management and communication skills.
- Travel onsite for our CEO's technical needs.
- Must work from office (St Louis) 5 days.
- Must have reliable transportation even for off-peak hours.
- Onboard and offboard users by following our robust documentation.