Associate Tech Support Analyst

Title: Associate Tech Support Analyst
Location: Vienna, VA
Duration: Initial 6-month duration with possible extensions
Compensation: $40/hour - $51/hour
Work Requirements: , Holders or Authorized to Work in the U.S.

Associate Tech Support Analyst

• 1-5+ years of desktop/technical support experience
• Experience with the ServiceNow ticketing system or equivalent
• Strong communication skills to provide daily updates and status reports
• Imaging and deploying laptops and desktops for onboarding
• Break/fix hardware support and troubleshooting, end to end
• Testing returned devices through the return merchandise (RMA) process
• Recovering assets through IT asset return and offboarding tickets, including scanning devices in and out
• Fulfilling software installation/update requests and troubleshooting
• Supporting our virtual environment (VM requests and related issues)
• Comfortable working on-site at Headquarters, five days a week

Our benefits package includes: (EXCLUDE on perm placements)

• Comprehensive medical benefits
• Competitive pay, 401(k)
• Retirement plan
• …and much more!

 
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
 
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.