Service Engineer

An established engineering business specialising in industrial equipment, process cooling and automation solutions is looking to recruit an experienced Field Service Engineer to join its growing technical team.

• Install, service, commission and maintain industrial equipment and automated systems.
• Diagnose and resolve mechanical, electrical and control system faults.
• Carry out breakdown repairs, preventative maintenance and equipment upgrades.
• Provide customer training and technical support following installation and commissioning.
• Support customers both remotely and on-site, ensuring issues are resolved efficiently.
• Produce detailed service reports, highlighting faults, supplier issues and opportunities for improvement.
• Manage and prioritise allocated jobs, projects and service schedules.
• Maintain accurate records and update internal CRM and project management systems.
• Build and maintain strong relationships with customers, engineers and internal departments.
• Identify opportunities to improve equipment performance and customer operations.
• Support sales and technical teams with engineering advice when required.

• Time-served electrical, mechanical or electromechanical engineering apprenticeship, or equivalent experience.
• Relevant engineering qualification, such as City & Guilds Electrical or Electromechanical Engineering.
• Strong electrical fault-finding and repair capabilities.
• Good understanding of electrical control systems, PLCs and automation.
• Working knowledge of pneumatics and hydraulics.
• Experience working with single-phase, three-phase and low-voltage electrical systems.
• Strong mechanical and electrical diagnostic skills.
• Ability to interpret technical information and troubleshoot problems independently.
• Full UK driving licence.
• Valid UK/EU passport and willingness to travel overseas if required.
• Desirable Experience**:
• Plastics processing or materials handling equipment.
• Industrial process cooling and temperature control systems.
• Pneumatic conveying and mechanical handling systems.
• PLC programming, automation and control systems.
• Technical report writing.
• Project management and Microsoft Project.
• Microsoft Dynamics CRM or Navision.
• Office 365.
• IPAF certification.

• Competitive salary.
• Company pension contribution of 5%.
• 25 days annual leave plus bank holidays.
• Additional annual leave based on length of service, up to five extra days.
• Enhanced maternity and paternity pay.
• Income protection after one year's service.
• Death-in-service cover (two times salary, increasing to four times salary after five years).
• Access to private online GP services, mental health support and wellbeing resources.
• Free eye test every two years.
• Confidential independent financial advice.
• Will-writing benefit.
• Bereavement support and counselling services.
• Discounted health screening through YorkTest.
• Long-term career development and technical training opportunities.

- Field-based position involving extensive UK travel. - Expected annual mileage of approximately 20,000–30,000 miles. - Overseas travel may occasionally be required. - Monday to Friday working pattern, with an early finish at 2:30pm on Fridays. - One week in seven on the out-of-hours support rota following product training and sign-off. - Company vehicle, laptop and mobile phone provided. - Hours: Monday–Friday, with an early finish on Fridays. - Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.