M365 Systems Administrator

*No third party candidates - W2 only*

*Must be authorized to work in the U.S without employer sponsorship*

*Candidate must be on EST or CST*

Job Title: M365 Systems Administrator III
Duration: 2 months
Location:  100% remote (US)

Description: We are seeking an experienced M365 Systems Administrator to support the administration, security, and continuous improvement of enterprise collaboration platforms and infrastructure services. This role will be responsible for maintaining Microsoft 365 applications, managing Power Platform environments, supporting AI-driven solutions, and ensuring reliable, secure operations across the organization.

The ideal candidate brings strong Microsoft 365 administration experience, technical troubleshooting skills, and the ability to lead system enhancements and implementation projects while collaborating with cross-functional teams.

Key Responsibilities:

• Administer, maintain, and optimize Microsoft 365 applications, including Exchange Online, Teams, SharePoint, OneDrive, and Office 365.
• Manage Microsoft Power Platform administration and governance, including Power Apps, Power Automate, Power Pages, Dataverse, and the Center of Excellence toolkit.
• Administer and support AI agents and agentic AI solutions, including identity and access management, security, data permissions, monitoring, governance, and lifecycle management.
• Support Microsoft Purview eDiscovery activities, including case management, data preservation, searches, collections, reviews, exports, and auditability.
• Implement and maintain email security solutions using Proofpoint.
• Enhance the security, reliability, and performance of enterprise collaboration tools and applications.
• Provide Level 2 and Level 3 technical support, troubleshooting escalated incidents and ensuring timely resolution.
• Support Active Directory, user provisioning, access management, and software licensing.
• Lead technical projects focused on system enhancements, process improvements, integrations, and new technology implementations.
• Monitor system performance, identify potential issues, and implement proactive improvements.
• Collaborate with IT, Security, Legal, Compliance, and business stakeholders to support operational and organizational needs.
• Provide technical guidance, training, and knowledge sharing to end users and IT team members.
• Manage incidents and service requests in accordance with established SLA targets.

Required Skills:

• Associate degree in Information Systems, Computer Science, Computer Technology, or equivalent relevant professional experience.
• Minimum of 5 years of related systems administration experience.
• Advanced administration experience with Microsoft 365, including Exchange Online, SharePoint, Teams, OneDrive, and Azure AD (Microsoft Entra ID).
• Experience administering and governing Microsoft Power Platform, including environment management, Dataverse, connectors, data loss prevention policies, security roles, tenant settings, and application lifecycle management.
• Experience supporting AI agents or agentic AI platforms, including security, governance, access controls, and integrations.
• Knowledge of Microsoft Purview eDiscovery, including case management, preservation, search, collection, and export processes.
• Experience administering Proofpoint email security solutions.
• Strong troubleshooting skills with experience resolving complex Level 2 and Level 3 technical issues.
• Working knowledge of Active Directory, identity management, and networking fundamentals.
• Ability to independently manage technical initiatives and collaborate effectively with cross-functional teams.