Emulation Hardware Support Engineer

RESPONSIBILITIES

Kforce has a client that is seeking an Emulation Hardware Support Engineer in Fremont, CA.

Overview

We are seeking an experienced Emulation Hardware Support Engineer to support the installation, maintenance, troubleshooting, and lifecycle management of advanced FPGA-based hardware emulation platforms. This is a hands-on technical role supporting complex electronic systems in engineering labs, data centers, and customer environments. The Engineer will work directly with customers to install new systems, diagnose hardware failures, perform repairs, and maintain high system availability throughout the product lifecycle.

Key Responsibilities

Hardware Installation & Deployment:

• Perform customer-site readiness assessments covering electrical, environmental, power, networking, and infrastructure requirements
• Install and configure emulation hardware systems at customer locations

Troubleshooting & Hardware Support:

• Diagnose and repair complex electronic hardware and system-level failures
• Troubleshoot hardware, high-speed serial connectivity, operating system, server, and network-related issues
• Perform break/fix activities and component-level replacement as required

Lifecycle & Operational Support:

• Support emulation platforms from initial installation through service retirement
• Manage faulty hardware disposition, replacement components, and spare-part inventory
• Maintain accurate system, service, and hardware records
• Support global monitoring and reporting through accurate collection of system and operational data
• Assist with basic Linux, Windows, and IT systems administration as needed

Customer & Field Support:

• Serve as a hands-on technical resource for customers operating sophisticated emulation hardware
• Travel regularly to customer facilities for installations, troubleshooting, maintenance, and emergency services

REQUIREMENTS:

• Bachelor's in Electronic or Software Engineering, or equivalent experience
• Must have prior experience in the troubleshooting and repair of complex electronics hardware
• Experience with Linux OS as well as Microsoft Windows
• Experience with high-speed serial data technology and systems
• Experience in the handling of electronics parts (proper grounding procedures, etc.)
• Experience working directly with customers
• Knowledge of server and network technology (highly desired)
• Skilled in technical communication, analytical problem-solving and working in team environments
• Must have the ability to follow technical directions, both in writing and verbally
• Ability to work in remote customer locations while communicating with multi-disciplinary teams
• Physical strength - the ability to move 50 to 70 pounds; Additionally, this is a hands-on hardware support job requiring one to be on your feet for long hours in a lab/datacenter environment (concrete or other hard floor)
• Must be able to reach and work in sometimes awkward positions when attaching cables and boards
• Possession of a valid driver's license and have the flexibility to travel on very short notice regularly

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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