Senior Microsoft 365 Engineer

We are seeking a Senior Microsoft 365 Engineer with strong hands-on enterprise experience across Microsoft 365, SharePoint Online, Microsoft Teams, Exchange Online, OneDrive, Entra ID, and Microsoft Purview, along with recent experience supporting Microsoft 365 Copilot and AI-enabled productivity solutions.

This is not a general AI/ML or prompt-engineering position.

The ideal candidate will have an established Microsoft 365 engineering background and be comfortable working across M365 engineering, Copilot enablement, security, data governance, compliance, and enterprise adoption.

WHAT YOU'LL BE WORKING ON

You will help engineer, deploy, govern, and continuously improve Microsoft 365 services and Microsoft 365 Copilot capabilities across a large enterprise environment.

Responsibilities include:

• Engineer and support Microsoft 365 services across SharePoint Online, Teams, Exchange Online, OneDrive, and Entra ID
• Implement, administer, and optimize Microsoft 365 Copilot
• Perform Copilot readiness assessments covering tenant configuration, licensing, identity, permissions, data readiness, and security
• Review Microsoft 365 data, permissions, and sharing configurations to identify oversharing and data-exposure risks
• Support secure Copilot rollout, pilot programs, and enterprise adoption
• Work with Security, Compliance, Infrastructure, Data, and business teams to resolve M365 and Copilot-related issues
• Translate business requirements into practical Microsoft 365 and AI-enabled solutions

MICROSOFT PURVIEW, SECURITY & GOVERNANCE

A major part of this role is ensuring Copilot operates within a secure and properly governed Microsoft 365 environment.

Experience should include several of the following:

• Microsoft Purview
• Data Loss Prevention (DLP)
• Sensitivity Labels
• Information Protection
• Retention and compliance policies
• Audit and compliance controls
• Insider Risk Management
• Entra ID
• Conditional Access
• RBAC / PIM
• Zero Trust principles

You will partner with security and compliance teams to identify risks, implement controls, and support enterprise governance around Microsoft 365 and AI-enabled capabilities.

COPILOT, AUTOMATION & AI ENABLEMENT

You will also support the organization's expansion of AI-enabled productivity capabilities.

This may include:

• Microsoft 365 Copilot configuration and administration
• Copilot readiness and adoption initiatives
• Copilot usage and adoption analysis
• Copilot Studio
• AI agents and enterprise automation
• Power Automate / Power Platform
• Microsoft Graph
• Prompt and user enablement initiatives
• Identification of practical business use cases for Copilot and AI

Candidates with hands-on Copilot Studio agent experience are strongly encouraged to apply.

ANALYTICS & ADOPTION

This role is not limited to deploying Copilot. You will also help measure how effectively the platform is being adopted and used.

Experience with the following is valuable:

• Microsoft 365 Admin Center
• Copilot Analytics
• Copilot Dashboard
• Viva Insights
• Power BI
• M365 usage and adoption reporting

You will analyze adoption and usage trends and identify opportunities to improve configuration, training, governance, and overall business value.

ENTERPRISE ENGINEERING & SUPPORT

This is a hands-on engineering position involving both project and operational responsibilities.

Responsibilities include:

• Incident and problem management
• Root-cause analysis
• Change and release management
• Service requests and escalations
• Troubleshooting complex M365 issues
• Configuration and platform optimization
• Administrative automation
• Technical documentation and runbooks
• Knowledge articles and support procedures
• Continuous improvement of Microsoft 365 services

REQUIRED QUALIFICATIONS

• 5+ years of enterprise Microsoft 365 engineering or administration experience
• Strong hands-on experience with:
  • Microsoft 365
  • SharePoint Online
  • Microsoft Teams
  • Exchange Online
  • OneDrive
  • Entra ID / Azure AD
• Hands-on experience supporting Microsoft 365 Copilot in an enterprise or production environment
• Experience with Microsoft Purview
• Strong understanding of:
  • DLP
  • Sensitivity Labels
  • Information Protection
  • Compliance
  • Data governance
  • Permissions and access management
• Experience with Microsoft 365 security and governance
• Strong troubleshooting and problem-solving skills
• Ability to work directly with technical teams, security teams, and business stakeholders

PREFERRED QUALIFICATIONS

• Copilot Studio
• Copilot agents
• Power Platform
• Power Automate
• Microsoft Graph / Graph API
• PowerShell automation
• Copilot Analytics
• Viva Insights
• Power BI
• AI governance / Responsible AI
• Microsoft 365 Copilot adoption and rollout
• Enterprise data-risk remediation
• Microsoft 365 security and compliance

Certifications are helpful but do not replace hands-on experience.

Relevant certifications may include:

• MS-102
• SC-300
• SC-400
• PL-600
• Microsoft 365 / Copilot / AI-related certifications