Adobe DAM Lead Engineer

Key Responsibilities
Act as the primary point of contact for business, marketing, and technology stakeholders
Conduct requirements discussions, solution workshops, and roadmap planning sessions
Provide regular status updates, risk assessments, mitigation plans, and executive-level reporting
Partner with client product owners and business teams to prioritize support and enhancement initiatives
Lead onsite delivery of AEM DAM support and enhancement engagements
Coordinate activities between onsite stakeholders and offshore engineering teams
Manage sprint planning, backlog prioritization, estimation, release planning, and sprint reviews
Ensure successful delivery of support commitments, enhancements, and platform improvements
Oversee incident management, RCA reviews, problem management, and service delivery performance
Lead critical incident discussions and coordinate resolution across cross-functional teams
Monitor SLA compliance, operational metrics, and support effectiveness
Drive continuous service improvements and operational excellence initiatives
Lead and mentor offshore DAM engineers and support teams
Conduct technical reviews and provide guidance on complex issues and enhancement designs
Manage knowledge transfer activities, support documentation, and operational runbooks
Promote engineering best practices, quality standards, and continuous learning
Required Qualifications
8+ years of experience
Bachelors Degree
Skills
Adobe Experience Manager (AEM) Assets/DAM
Metadata Modeling
Taxonomy and Tagging
Asset Lifecycle Management
AEM Workflows
Dynamic Media/Scene7
DAM Integrations and APIs
AEM as a Cloud Service
Cloud Manager
Git
Maven
Jenkins
CI/CD
AI-enabled DAM Capabilities
Production Support
Stakeholder Management
Delivery Governance
Offshore Team Management
Agile Delivery
Incident Management
Executive Reporting
SLA Compliance Monitoring
Mentoring and Coaching
Roadmap Planning
Technical Documentation
Schedule
Start date: 2026-10-19