Automotive Sales Consultant

Job Description
Job Description
Description:
We are seeking a driven
Automotive Sales Consultant who enjoys working with people and takes pride in helping customers find the right vehicle. This role is responsible for guiding guests through the buying or leasing process while delivering a positive, transparent, and professional experience.

What You’ll Do
Create a welcoming experience and build strong customer relationships
Learn customer preferences and match them with the right vehicle solutions
Demonstrate vehicle features, performance, and available upgrades
Coordinate and conduct test drives in accordance with dealership procedures
Clearly explain purchase and lease options, including pricing and terms
Work with management to finalize deals and complete all sales paperwork
Ensure a smooth handoff to the F&I department
Stay informed on product updates, promotions, and compliance requirements
Vehicle Delivery & Ownership Experience
Prepare sold vehicles prior to customer arrival
Review vehicle operation, warranty coverage, and ownership details at delivery
Introduce customers to the service department and schedule initial service visits
Follow through on post-delivery items and special requests
Sales Growth & Follow-Up
Follow up promptly with customers after visits and deliveries
Build and maintain a strong personal client base
Use CRM tools to track activity and manage ongoing communication
Participate in networking, community, and dealership events as needed
Team & Culture
Contribute to a clean, organized showroom and lot
Collaborate with and support fellow team members
Mentor new sales associates when appropriate
Attend training sessions and sales meetings
Maintain a polished, professional appearance
Requirements:
Job Qualifications

BASIC QUALIFICATIONS (EDUCATION, EXPERIENCE, CERTIFICATIONS, LICENSES)
High School Diploma or equivalent
Minimum of 1 year relevant sales or customer service experience
Valid driver’s license with satisfactory Motor Vehicle Report (MVR)

PREFERRED QUALIFICATIONS
Previous work experience working directly with the public, selling or influencing others, establishing and maintaining interpersonal relationships, and communicating with persons outside the organization via phone, face-to-face, email and/or social media.

Attention to detail
Customer-focused with the ability to communicate directly with customers, explaining vehicle details, recommendations and costs
Using computers and computer systems (including hardware and software) to enter data and process information
Cooperative spirit that requires being pleasant with others on the job and displaying good-natured, cooperative attitude; being sensitive to other’s needs and feelings while being understanding and helpful
Professional appearance and work ethic
Self-motivated, goal-oriented, and ability to work within a fast-paced environment